Second Keyboard FAQ

Q

Second Keyboard does not appear.

A

Could you try the following steps.

  1. In iOS Settings App.
  2. Go to [General] > [Keyboard] > [Keyboards]
  3. Delete [Second KB].
  4. From [Add New Keyboard...], Select Second KB again.

Q

Second Keyboard disappears in device rotation.

A

The keyboard may be killed by system because of memory limitation. For example, when you specify a large image as the background of the keyboard.


Q

Cannot copy images on the pasteboard when tap image keys.

A

Could you check if Second Keyboard is allowed 'full access'.

  1. In iOS Settings App.
  2. Go to [General] > [Keyboard] > [Keyboards]
  3. Tap Second Keyboard.
  4. Turn 'Allow Full Access' on.

Q

Cannot export a keyboard as a email attachment.

A

Some e-mail provider reject the attachment including '.js' file. Could you try another way such as iCloud drive.


Q

Exported keyboards do not work correctly on a computer.

A

Depending on the export method, EA(Extended Attributes) might be added to the archive file. If the attribute 'com.apple.quarantine' exists, browser might not able to run javascript for security reason. Could you delete the EA from archive file before you unzip it.

$xattr -d com.apple.quarantine xxx.zip